🚗 Join the Team at Thurton Auto Centre – We’re Hiring an Experienced Service Advisor!
📍 Location: Thurton, near Norwich
Are you driven, organised, and customer-focused with experience in the automotive industry? Thurton Auto Centre is expanding, and we’re on the lookout for a skilled Service Advisor to join our busy, friendly, and growing team.
We’re a trusted independent garage serving private vehicle owners, fleet clients, and leisure vehicle enthusiasts—and we take pride in our exceptional service, attention to detail, and genuine care for every customer and vehicle.
👷 What You'll Be Doing:
Greeting customers and managing service enquiries with a smile
Booking in jobs, producing estimates, and updating customers twice daily (11am & 3pm)
Coordinating with our skilled technicians to ensure efficient workflow
Recommending value-added services, accessories, and service plans
Supporting our specialist Motorhome & Caravan Care Department
Maintaining accurate admin and workshop system updates
👀 We’re Looking For Someone Who:
Has proven experience in a Service Advisor or similar customer-facing automotive role
Brings knowledge of motorhomes, campervans, or caravans (or is eager to learn)
Possesses great communication and organisational skills
Has a customer-first attitude and proactive mindset
Is confident with admin processes and digital workshop management systems
💷 Salary & Earnings Package:
Commission is paid monthly on:
Upselling additional repairs and maintenance
Selling service contracts and value packs
Recommending and selling accessories or parts
Performance-based bonuses include:
Quarterly incentives
Annual team and individual performance rewards
🌟 What’s In It for You?
Full-time, permanent position
Opportunities to grow with a business that’s investing in its future
Friendly, down-to-earth team environment
Excellent facilities and a varied client base
Company pension
Staff discounts
Free on-site parking
Whether you’re already in the leisure vehicle sector or keen to expand your automotive knowledge, this is a fantastic opportunity to join a fast-moving team with big ambitions.
📞 Ready to apply? Submit your CV today and take the next step with a company that values your skills and rewards your results.