Auto Trail Motorhomes

Introduction to Whale

Whale is a respected UK-based manufacturer of components for motorhomes, caravans, and marine applications, renowned for its innovative water, heating, and plumbing solutions. Established in Northern Ireland over 70 years ago, Whale has a rich history of engineering excellence, providing cutting-edge products that combine functionality, efficiency, and reliability. The company’s dedication to innovation has led to a diverse product range, including water pumps, space heaters, water heaters, and complete plumbing systems designed to enhance the comfort and convenience of life on the move.

Whale’s solutions are designed to meet the highest standards, offering durability and performance trusted by customers and manufacturers worldwide. Their commitment to sustainability and quality ensures they remain a leader in the recreational vehicle and marine sectors.

Thurton Auto Centre: Your Local Whale Approved Workshop

Thurton Auto Centre is delighted to be an approved Whale workshop, authorized to carry out warranty repairs, servicing, and installations on behalf of Whale. Their state-of-the-art AWS (Approved Workshop Scheme) certified facility is staffed by NCC-accredited technicians who have undergone rigorous training to meet Whale’s high standards. Whether it’s maintenance for your motorhome’s water system, installation of a new heating unit, or warranty service, Thurton Auto Centre provides expert support to ensure your Whale components perform flawlessly.

Choosing Thurton Auto Centre means benefiting from professional service and peace of mind, knowing your vehicle is cared for by trusted experts.

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Manufacturers Approval Repairers For

Full after-sales service

Motorhome and Caravan Care

Here at Thurton Auto Centre we understand what your motorhome means to you, and with that in mind we have developed a range of services to ensure your beloved motorhome or campervan is ready for the open road and your next adventure.

The whole team has a great work ethic

⭐⭐⭐⭐⭐ 1 Month Ago

I’m not normally speechless but today I succumbed ! I just could not believe the sparkling motorhome standing in front of me was the same tired one I left in the hands of these guys a week earlier ! Quick, efficient and professional throughout. They kept me updated with photos and emails of work done, being done and teaser shots of the then and now ! Completely stunning, I really can’t recommend these guys enough The whole team has a great work ethic and I found out that there is “No Can’t “in their vocabulary only “ of course we can “ A workforce to be proud of, very rarely found these days and YES it’s a 100% recommendation from me and Yes I will be returning to have the MOT and service done here, plus more interior work Lyn P - Read more about this project

Lyn & Bo P - Wolfie Restoration

The customer service was 1st class.

⭐⭐⭐⭐⭐ 5 weeks ago

A month has now passed since we drove into Tradervan for a full service, mot & bodywork on our motorhome. It is time to review. This was our first visit. We were welcomed and put at ease immediately. Nothing was a trouble. We had previously booked so work began that day. The customer service was 1st. class. The rig shone on our pick up day and I write this review from the heart of Spain with a new cam belt, brakes & a vehicle to be proud of. Thanks to the team & see you in the future.

John & Sharon King - Dethleff A Class Motorhome

I was pleasantly surprised to be given a bill much less than anticipated

⭐⭐⭐⭐⭐ 1 Day Ago

This was the 2nd time I have used this company and can honestly say very happy with the service I recieved, after completing a major service on my motorhome they highlighted some welding which was required, I was already aware it needed doing but asked if they could do it whilst my vehicle was with them. They agreed to do the work and provided a quote to complete the work whilst this wasn't a small sum to do the work I agreed for them to carry the work out for me. Yesterday I received a call to say the work was completed and my vehicle was ready for collection, expecting to pay the price of the quote I was pleasantly surprised to be given a bill much less than anticipated. In my mind that shows honesty and integrity as they could have charged me as per the quote and I wouldn't have known any different. So all in all very happy and would have no issues using them again.

John

John Barnes - Thurton resident

Five stars isnt enough i would give 10 if i could

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Drove down for the weekend from london and had something go wrong with my car. They managed to fit me in at really short notice and they didnt try to rip me off. I was able to drive back to london safely and without having to be inconvenienced by being stuck there until i found a way of fixing my car or getting it back. Five stars isnt enough i would give 10 if i could

Ben - Visitor to Norfolk

I would recommend Thurton Auto Centre to anyone

⭐⭐⭐⭐⭐ Rating...

I’m not someone who normally writes reviews, but because the customer service was so good I wanted to let others be aware of this company. I needed to replace the cam belt for the Motorhome as well as giving it a major service prior to putting it up for sale. The very knowledgeable staff took my details and then provided me the quote. Works came in on price and on time, and I asked for help in selling the van. They arranged the whole deal including valeting the van, and had my money in the bank within a few weeks after a successful sale. I
would recommend Thurton Auto Centre to anyone who are feeling let down by their own garage. They are an independently owned garage who genuinly wants to look after its customers hoping they will return, I certainly will.

Ian Logan - Local resident

Huge Thank You...

⭐⭐⭐⭐⭐

A huge thank you to Terry and the team for the amazing job they did on our 11 year-old Motorhome - absolutely delighted with the results - looks like new!

Teresa Linstead